Local understanding. Nationwide protection.+255 675 800 800
HAQ Insurance Brokers LTD

Claims & risk management

When it matters, you’re not alone.

Proactive support when life takes an unexpected turn, and practical assessment to help you understand risks before they become losses.

Claims, without the confusion.

We focus on fast, hassle-free processing and proactive claim management support to reduce stress for you. Our team helps you navigate the process and follows up with your insurer.

See your risks clearly.

We conduct technical inspections and partner with appointed industry assessors to help corporate clients minimise financial exposure.

  • Technical inspections of assets and operations
  • Collaboration with appointed industry assessors
  • Guidance on relevant risk protection

The claims journey

A clear path forward.

  1. 01

    Let us know

    Prioritise safety, then contact our team as soon as you can.

  2. 02

    Gather the details

    We guide you on the documents and evidence your insurer requires.

  3. 03

    Move the claim forward

    We support submission and follow up with your insurer.

  4. 04

    Stay informed

    We help you understand the outcome and the next steps.

Settlement and timing depend on your insurer’s assessment, policy terms and the documentation provided.

Keep the essentials together.

Requirements differ by claim. If available, have these ready for your first conversation.

Policy information

Your policy number and the details of the insured person or asset.

Incident evidence

Photos, relevant reports and any records connected to the incident.

A clear account

When and where it happened, what occurred and your contact details.

Your next chapter, protected

Let’s find your right cover.